Sheraton Imperial Kuala Lumpur Hotel – A Favorite for Families in Kuala Lumpur
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Key details
About the Hotel
Jalan Sultan Ismail, Kuala Lumpur, 50250,
-
Near the Petronas Twin Towers
Great
8.5
7.9
/10
4.5
3.6
/5
Loved by Sheraton Imperial Kuala Lumpur Hotel guests
Spacious rooms
Comfortable bed
Attentive staff
Delicious breakfast
Warm hospitality
"The breakfast buffet was 5-star,lkke always at the Sheraton Hotels."
Bruce from United Kingdom
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"COMFORT BED AND PILLOW."
Fairuz from United States
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"Room was clean and it had great air conditioning."
emmmmer24 from Australia
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"The Club Lounge was the highlight with its relaxing vibe and great service."
sakura b
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"Location is right at the heart of KL"
Kamarudin from Malaysia
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5-star luxury hotel opposite Quill City Mall in Kuala Lumpur
Location & Access
Sheraton Imperial Kuala Lumpur Hotel sits opposite Quill City Mall, a 5-minute walk from Kuala Lumpur Monorail Station. The property is within 15 minutes of Petronas Twin Towers, Bukit Bintang shopping district, and Merdeka Square. Guests reach Chinatown in 15 minutes by car, and both Kuala Lumpur International Airports in about an hour.
Dining
The hotel has 3 in-house restaurants: Essence, Celestial Court, and Pavilions Lounge. Essence serves international cuisine with live cooking stations, while Celestial Court offers Chinese dishes. Pavilions Lounge provides drinks and a relaxed setting for evening cocktails.
Wellness & Recreation
Mandara Spa delivers an exclusive range of on-site spa treatments, including massages and body scrubs. The property has an outdoor swimming pool with city views, plus a steam room, sauna, and 24-hour Sheraton Fitness Centre. Sun loungers and pool towels are provided for guests.
Rooms & Facilities
Rooms come with walk-in closets, marble bathrooms, and city views from floor-to-ceiling windows. The hotel offers 420 rooms, free Wi-Fi throughout, and accessible facilities including Braille signage and wheelchair access. Redesigned event spaces include a large ballroom and modern meeting rooms with catering.
Business & Family Hospitality
A 24-hour front desk provides concierge services, luggage storage, and private check-in/out. The hotel has a business centre, meeting/banquet facilities, and dedicated group check-in counters. Family-friendly amenities include spacious rooms, kids' meals, and accessible parking with electric vehicle charging stations.
Highlights
Location: Opposite Quill City Mall, 5 min from Monorail
Dining: 3 restaurants with live cooking stations
Wellness: Mandara Spa with full-service treatments
Rooms: Walk-in closets & marble bathrooms
Business: 24-hour concierge & large ballroom
Access: Near Petronas Twin Towers & Merdeka Square
“A comfortable stay seems guaranteed here, with spacious, well-appointed rooms and particularly comfortable beds frequently mentioned. Its central Kuala Lumpur location places guests within easy reach of key attractions and transport links. The attentive service appears consistently impressive, making it a strong choice for visitors seeking both convenience and quality.”
Grace WhitmanContent & Editorial Director at Familyhotels
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Twin Room KL Tower View
2 persons
36 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
2 Twin or Single Beds City View Room
2 persons
42 sq. feet
2 Single beds
Air conditioning
Bathtub
room details
King Room KL Tower View
2 persons
42 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
August 2026 - August 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
Facilities: Great
8.6/10Review score
General
No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Barber shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Guest Parking
Electric kettle
Cookware/ Kitchen utensils
Services
Valet parking
Room service
Housekeeping
Laundry
Dry cleaning
Shops/Commercial services
Welcome drink
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Spa & wellness centre
Sauna
Steam room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Air conditioning
Mini-bar
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Rollaway beds
Bathroom
Separate tub and shower
Free toiletries
Bathroom telephone
Sink
Self-catering
Electric kettle
Cookware/ Kitchen utensils
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
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Dining Onsite
At Sheraton Imperial Kuala Lumpur Hotel, a delightful array of dining experiences awaits, showcasing both traditional Malaysian flavors and international cuisines. From casual family-friendly settings to modern, romantic dining, guests can indulge in thoughtfully curated menus that cater to every appetite and occasion.
Essence
Malaysian and International
Ambiance
Family-friendly with both traditional and modern elements, perfect for gatherings or intimate meals.
Key Offerings
Enjoy a sumptuous buffet featuring local and international dishes, expertly crafted by culinary professionals, with a focus on fresh ingredients.
Reservation
Not needed.
Open daily from 06:00 - 23:00.
Celestial Court
Cantonese and Chinese
Ambiance
A blend of family-friendly and traditional decor, offering a serene dining experience.
Key Offerings
Delicate dim sum and authentic Cantonese dishes, ideal for both lunch and dinner with a sophisticated touch.
Reservation
Recommended.
Lunch: Tuesday to Friday 12:00 - 14:30; Saturday and Sunday 11:00 - 14:30. Dinner: Tuesday to Sunday 18:30 - 22:00.
Pavillions Lounge
Malaysian and International
Ambiance
Casual and inviting, perfect for families or relaxed gatherings.
Key Offerings
Savor high tea, brunch delights, and an array of craft cocktails, making it a perfect spot for unwinding at any time of the day.
Reservation
Not needed.
Open daily from 09:00 - 00:00.
Sheraton Imperial Kuala Lumpur Hotel Location
Jalan Sultan Ismail, Kuala Lumpur, 50250,
Explore Kuala Lumpur
Local Highlights Near Sheraton Imperial Kuala Lumpur Hotel
Top Attractions
Activities
Dining
Entertainment
Petronas Twin Towers
19 minutes' walk
Iconic twin skyscrapers with stunning architecture. Visit the skybridge for breathtaking views.
Dataran Merdeka
19 minutes' walk
Historic site of Malaysia's independence. Beautifully landscaped with the Sultan Abdul Samad Building nearby.
Chinatown
25 minutes' walk
Vibrant market area known for its dining and shopping. Famous for its bustling street food scene.
KLCC Park
30 minutes' walk
Urban park featuring lake and lush gardens. Ideal for leisure walks with a scenic backdrop of the towers.
Titiwangsa Lake Gardens
8-minute drive
A tranquil park perfect for walking, cycling, and picnicking, great for relaxation and leisure.
Street Food Tour
15 minutes' walk
Guided tours through local markets to sample authentic Malay dishes. A must for food enthusiasts.
Villa Danieli
1 minute walking
Italian cuisine in a cozy ambiance. Signature dishes include homemade pastas and wood-fired pizzas.
Celestial Court
2 minutes walking
Fine Chinese dining with exquisite dim sum and seafood. Elegant atmosphere for special occasions.
Emily's Steakhouse Kuala Lumpur
2 minutes walking
American steakhouse known for juicy cuts and warm service. Casual vibe ideal for families and couples.
Zouk Club
8-minute drive
Trendy nightclub featuring local and international DJs. Known for vibrant nightlife and themed parties.
The Kuala Lumpur Performing Arts Centre
10-minute drive
Venue for live performances, including theater and concerts. All-ages entertainment with cultural richness.
Tips on navigating the city
City Centre
Kuala Lumpur 33 min · 1.7 mi
Airports
Sultan Abdul Aziz Shah (SZB) 41 min · 16.6 mi
Kuala Lumpur International (KUL) 95 min · 39.1 mi
Train
Ampang Park Station 26 min · 1.3 mi
Old Kuala Lumpur Railway Station 28 min · 1.4 mi
Underground
Bukit Bintang 23 min · 1.2 mi
Merdeka 24 min · 1.2 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at true.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
A full breakfast is served at the price of MYR 69 per person per day.
Children & extra beds
There are no extra beds provided in a room. There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Chinese, Malay, Tamil
Year renovated:
2007
Number of floors:
38
Number of rooms:
420
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Review score
Based on 1265 verified reviews
8.1 /10
Great
79 %
Recommend
Breakfast
8.9/10
Cleanliness
8.9/10
Comfort
8.8/10
Facilities
8.6/10
Free WiFi
8.5/10
Location
8.9/10
Paid Wi-Fi
7.8/10
Staff
8.9/10
Value for money
8.4/10
Pros
Excellent F&B service
Friendly staff
Seamless check-in
Professional service
Good food taste
Cons
Dated en-suite toilets
Unprofessional behavior
Poor bathtub drainage
Unclean carpets
Guest reviews
based on 1875 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Sheraton Imperial Kuala Lumpur Hotel
What is the check-in and check-out policy at Sheraton Imperial Kuala Lumpur Hotel?
Check-in is at 15:00 and check-out is by 12:00.
Is there a swimming pool available at Sheraton Imperial Kuala Lumpur Hotel?
The hotel features an outdoor swimming pool open all year.
What dining options are available on-site at Sheraton Imperial Kuala Lumpur Hotel?
Dining options include Essence Restaurant, Celestial Court, and Pavilions Lounge.
How far is Sheraton Imperial Kuala Lumpur Hotel from the Petronas Twin Towers?
The hotel is located approximately 1 km from the Petronas Twin Towers.
Is breakfast available at Sheraton Imperial Kuala Lumpur Hotel?
Breakfast is available for an additional charge of 89 MYR.
What amenities are provided in the rooms at Sheraton Imperial Kuala Lumpur Hotel?
Rooms are equipped with a walk-in wardrobe, a safe, ironing facilities, a flat-screen TV, and en suite bathrooms with a bathtub and free toiletries.
How close is Sheraton Imperial Kuala Lumpur Hotel to public transport?
The hotel is a short walk from the Kuala Lumpur Monorail Station, approximately 400 m away.
What are some nearby attractions to Sheraton Imperial Kuala Lumpur Hotel?
Nearby attractions include Merdeka Square (2 km), Bukit Bintang shopping district (1 km), and Central Market (2 km).
What accessibility features are available at Sheraton Imperial Kuala Lumpur Hotel?
The hotel offers accessible facilities, including wheelchair access.
What languages are spoken by the staff at Sheraton Imperial Kuala Lumpur Hotel?
The staff speaks multiple languages to assist international guests.
Is free Wi-Fi available at Sheraton Imperial Kuala Lumpur Hotel?
Yes, free Wi-Fi is available throughout the property.